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Exchange & Returns

Last Update il y a un mois

What is your policy on damaged or sub-standard wholesale items? What evidence is mandatory to process a quality-based claim? How are approved claims resolved for wholesale buyers? What is your retail return policy for fresh flowers? How do I submit a return request if my items arrive damaged?

Do I need to return the damaged flowers back to you?

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Last Update il y a 2 mois

In some cases, you may be required to return the item to our physical Penang store at 222, Jalan Macalister, George Town. Our care team will review your portal claim and advise you accordingly.

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