The Floral Concierge
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Exchange & Returns
Last Update há 5 meses
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What is your policy on damaged or sub-standard wholesale items?
Last Update há 5 meses
What evidence is mandatory to process a quality-based claim?
Last Update há 5 meses
How are approved claims resolved for wholesale buyers?
Last Update há 5 meses
What is your retail return policy for fresh flowers?
Last Update há 5 meses
How do I submit a return request if my items arrive damaged?
Last Update há 5 meses
Do I need to return the damaged flowers back to you?
Last Update há 5 meses
How long does it take for a return request to be processed?
Last Update há 5 meses
If my return request is approved, how do I get my refund?
Last Update há 5 meses
Can I return a non-perishable tool or vase I bought online?
Last Update há 5 meses
Who covers the shipping cost for returning non-perishable products?
Last Update há 5 meses
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