The Floral Concierge | Pudu Ria Florist Northern | Exchange & Returns

Exchange & Returns

What is your policy on damaged or sub-standard wholesale items?

Last Update 3 months ago

What evidence is mandatory to process a quality-based claim?

Last Update 3 months ago

How are approved claims resolved for wholesale buyers?

Last Update 3 months ago

What is your retail return policy for fresh flowers?

Last Update 3 months ago

How do I submit a return request if my items arrive damaged?

Last Update 3 months ago

Do I need to return the damaged flowers back to you?

Last Update 3 months ago

How long does it take for a return request to be processed?

Last Update 3 months ago

If my return request is approved, how do I get my refund?

Last Update 3 months ago

Can I return a non-perishable tool or vase I bought online?

Last Update 3 months ago

Who covers the shipping cost for returning non-perishable products?

Last Update 3 months ago