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Exchange & Returns

Last Update 12 小時前

What is your policy on damaged or sub-standard wholesale items? What evidence is mandatory to process a quality-based claim? How are approved claims resolved for wholesale buyers? What is your retail return policy for fresh flowers? How do I submit a return request if my items arrive damaged?

If my return request is approved, how do I get my refund?

[email protected]

Last Update 9 天前

All approved quality-based returns are refunded exclusively via online store credit. No direct product exchanges or cash reversals are provided.

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